TERMS AND CONDITIONS
These terms apply to users of earosacoustic.com. They will be valid for all your future transactions with EAROS and visits to earosacoustic.com. These conditions apply to sales of EAROS ONE or other products by earosacoustic.com to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only earosacoustic.com. EAROS reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes
APPLICATION OF TERMS AND CONDITIONS
The Terms and Conditions set out below apply to all products ordered from us (via our website or otherwise) and we will sell and you will purchase products from us subject to these Terms and Conditions. You accept that these Terms and Conditions apply by placing any such order. The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order by us does not constitute acceptance of an order and we reserve the right not to accept any order. We EAROS, Inc. and we are the owners and managers of the website and webshop earosacoustics.com. Our full registered and postal address and other contact details are set out below: EAROS, Inc, 99 Battery Place #11A, New York, NY, United States of America.
COPYRIGHT AND TRADEMARKS
Copyright (including without limitation, the trademarks of EAROS, logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to EAROS INC and its affiliates. EAROS INC may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from EAROS. You may not modify the material in any way, without the prior written permission from EAROS. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at firstname.lastname@example.org
PRICE AND PAYMENT
All prices are quoted in Dollars and are inclusive of VAT, unless otherwise specified. All product prices are stated inclusive of delivery, packaging and handling charges, unless otherwise stated. Details of such charges are found on our website or our order form. Subject to any errors on our part, prices on our website are correct at the time of order only and relate to website purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person. We also reserve the right to change prices at any time without further notice. Prices may vary from earlier promotions or marketing materials.If we have made any error in a price on our website, then we have the right to cancel the contract in respect of the products in question and return to you any money that you may have paid to us. Payment must be made in Dollars only by major credit or debit cards as listed: Visa, MasterCard, American Express and Visa Electron or PayPal.
DELIVERY AND ACCEPTANCE
Any date or period for delivery will be considered as indicative only. Although it is our policy to try to fulfill all orders within 3 to 5 working days, although large orders or items may take longer to deliver. Any products not available at the time of your order will be sent to you, as soon as possible, when received from our suppliers. We cannot be held responsible for delays in the delivery caused by our suppliers, or any other third party. All orders are delivered by courier, FedEx, UPS or USPS depending on the weight and value of the order. Some consignments will require a signature on delivery so if possible please give a delivery address where the item can be signed for during working hours. You will be deemed to have accepted the products unless you notify us in accordance with paragraph "CANCELLATION" below that you want to cancel your order or you notify us in accordance with paragraph "CANCELLATION" below that the products are faulty or incorrect. If no such action is taken, we will consider the products being as described, of satisfactory quality and fit for their purpose, and may not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.
You have the right to cancel your contract with us at any time before the expiry of 7 working days beginning with the day after the date of delivery of the products, provided that you notify us in writing of your decision to cancel within that period and provided that the products you return are unused and undamaged. If you have exercised this right, then you must return the products to us at your own cost and you are not entitled to a refund of such cost. Please see our Returns Procedure below for details of how to return items. You will inspect products within 5 working days beginning with the day after the date of delivery of the products. If the products are faulty from a cause not occurring after the date of delivery or incorrect, then you are entitled to reject the products and should notify us in writing of your decision to reject the products within 7 working days beginning with the day after the date of delivery of the products. If you have exercised this right, then you may return the products to us at your own cost or we may arrange to collect the products from you. Please see our Returns Procedure below for details of how to return items.
If products are to be rejected or your order is to be cancelled pursuant to paragraph "CANCELLATION" above, you will comply with the returns procedure as set out in this paragraph, "RETURNS PROCEDURE". In the case of cancellations under paragraph "CANCELLATION" (in the case of incorrect products), we will accept any returned products if the product is complete in its original packaging in an unused and re-saleable condition. In the case of rejections under paragraph"CANCELLATION" (for faulty products), we will accept any returned products if the product is complete in its original packaging. Please return any orders to: Returns Department, EAROS, Inc., 99 Battery Place #11A, New York, NY, 10280, the United States of America. Please include your delivery note or a letter containing your order details with your return. If you are exercising your right to cancel then you may receive a refund of the purchase price less any direct shipping or handling costs. Refunds are subject to the product being returned as described in paragraph "CANCELLATION". If you are retuning faulty or incorrect products then please let us know if you require a replacement or a refund. If you have returned the products to us and we agree that they were faulty on delivery to you or incorrect, then depending on whether you have requested a replacement, you will receive a full refund of the purchase price and the delivery charge relating to the delivery of the products to you or a replacement for the product in question. f you have paid for the costs of returning the faulty or incorrect products to us, then we shall also refund to you your reasonable direct costs in returning them to us. Once products have been received at our Customer Services Department they will be checked and a refund or exchange will be processed.
If any part or parts of these Terms and Conditions are deemed invalid, void or unenforceable, then that part of those parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable or effective. Nothing in these terms and conditions will reduce your statutory rights relating to faulty or mis-described goods. For further information about your statutory rights contact your local authority. These Terms and Conditions will be governed by New York State Law and your purchase will be deemed to have occurred in The United States of America, New York State.
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Terms and conditions last update - December 15th, 2016